All orders are processed and packed with love within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
We work with reliable local couriers to ensure your pieces arrive safely. Shipping options and live rates will be calculated and finalized with you during the order confirmation process on our official social channels (Instagram, WhatsApp, or TikTok).
We ship worldwide! International shipping rates are dynamically calculated based on your destination and current courier rates. Just let our team know your country when placing your order via DM, and we'll provide you with the exact shipping quote and estimated delivery time.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow up to 24 hours for the tracking information to update on the courier's website.
While we do our best to ensure timely delivery, Esmè Jewellery is not responsible for packages lost or delayed in transit by the courier. If your package is significantly delayed, please contact us at esmejewellerysg@gmail.com and we will assist you in investigating the issue.